Frequently Asked Questions

We offer the following convenient payment methods:
• Pay by Semester: Pay your semester balance in full at the start of the term and save on administrative fees. Fall semester is due August 1, and Spring semester is due January 1. If your chapter is at quarter system university, then payments will be due September 1, December 1, and March 1.
• Monthly Installments: Pay in nine monthly installments August 1 – April 1. The monthly installment schedule for quarter system universities is September 1 – May 1. A 2.5% administrative fee is included in this option.
• Bursar Account: For chapter houses located at the University of South Carolina, the University of Tennessee–Knoxville, and Louisiana State University, all housing and meal plan charges are billed directly through the University’s Bursar Office.

• Requirement: All residents in chapters with meal plans are required to participate in the meal plan. This ensures meals are available to all members, supports chapter operations, and helps keep overall housing costs lower. Please check the individual chapter home on this website to see if a meal plan is offered at your location. Note some locations require all chapter members, including out of house members, to be on some form of the meal plan.
• What’s Included: The resident meal plan provides 14 meals per week—continental breakfast and buffet-style lunch Monday–Friday, buffet-style dinner Monday–Thursday, plus daily snacks. Menus are created by the chef or food service provider with chapter input.
• Schedule: Meal service follows the official University academic calendar, starting on the first day of classes and ending on the last day of regular classes each term. Meals are not provided during University vacation closures or between academic terms. If the University changes its calendar, the meal plan will automatically adjust.
• Important Notes: No refunds or credits are given for meals missed due to a resident’s absence or voluntary non-participation. If you have a dietary restriction or allergy, please contact info@pkpproperties.org so we can connect you with the food service provider to determine if accommodations can be made. If accommodations are possible, no adjustment to the meal plan pricing will be made.

If something in the house needs repair or attention, residents should submit a maintenance request through our online portal or notify the designated House Director or email service@pkpproperties.org. Our team works to respond promptly, with priority given to urgent issues affecting health, safety, or building operations.

Renter’s insurance is strongly encouraged but not required. Residents should be aware that the property’s insurance only covers the facility itself and does not provide coverage for any personal belongings. If you are looking for a renter’s insurance provider, here is a LINK to a provider that has offered a special rate to Pi Kappa Phi members.

Room assignments and roommate requests are handled entirely at the chapter level. Members may submit preferences directly to the chapter leadership, and the chapter leadership determines final assignments based on availability and its internal processes.

No, personal items may not be stored at the chapter house during the summer break. The facility closes after the spring move-out, and all personal belongings must be removed.

If you plan to study abroad and think that the time may line up with your lease agreement, please email info@pkpproperties.org with your full name, university, and anticipated study abroad semester. If approved, you will receive an email confirmation stating that once you have sent proof of an acceptance letter to your study abroad program your rent will be updated to 60% of the annual lease value and you will be released from financial obligation for the remaining 40%. If you are not accepted into your program or do not provide your acceptance letter you will be financially responsible for the entire lease amount. Please note that there is no guarantee of approval, each request is evaluated on a case-by-case basis.